🎉 What's new

Raise and track data access and revocation requests with ease using the brand-new ServiceNow integration! Once requests have been approved, tickets will be auto-created in ServiceNow, and you will be able to track their status directly in Atlan — ensuring full visibility without manual creation.

Here's how it works:

1. You must have the governance workflows and inbox module enabled in your Atlan workspace.
2. Your Atlan admin needs to set up the ServiceNow integration while working with a System Administrator of your ServiceNow instance with a security_admin role.
3. Once set up, you can use ServiceNow to request or revoke data access for governed assets in Atlan or any other data source!

✨ Let's dig deeper

Managing data access and revocation requests across multiple systems can be time-consuming and error-prone, often resulting in incomplete details or unnecessary back-and-forth.

Atlan makes this easy with the ServiceNow integration:

• Raise data access requests — ServiceNow can now be configured as an action within Atlan’s data access governance workflow. After approval, ServiceNow tickets are automatically generated with all the required details.
• Revoke data access — Atlan admins can now raise data access revocation requests for any user on a source, directly from Atlan. Once initiated, a ServiceNow ticket for the revocation request will be automatically created, streamlining the process.
• Real-time tracking — track the status of your ServiceNow requests in real time and right within Atlan, reducing delays and increasing transparency.

👏 Give it a shot

Ready to integrate ServiceNow with Atlan? Say goodbye to fragmented workflows and switching between different tools. Use the ServiceNow integration in Atlan to raise requests and work with your data, all in one place!

Learn more:

• How to integrate ServiceNow
• How to link your ServiceNow account
• How to automate data governance
• How to create governance workflows
• How to revoke data access