From 'I think' to 'according to your policy': grounded AI answers
đ What's new
Introducing Knowledge Folders and Knowledge Files to close the gap between your structured data context and the procedural knowledge that actually governs how your business works.
Before this, your SOPs, policies, and compliance docs lived scattered across SharePoint, Confluence, and Google Drive, invisible to agents at the point of use.Â
Now you can upload the definitive versions directly into Atlan as governed, first-class catalog assets.Â
A Knowledge Folder is a domain-scoped container (e.g., "Finance SOPs").Â
A Knowledge File is the individual document inside it.Â
Context agents process each file automatically, extracting glossary terms, attaching business rules, and generating skill files with full lineage back to the source.Â
That output flows into Context Repos via Context Engineering Studio, making your unstructured knowledge available to your MCP-connected agents, Atlan's native conversational search, and anything you deploy downstream.
Consider a customer support agent. It knows the order schema, the churn model, the interaction history. But it guesses when a VIP customer asks about a refund outside standard policy because none of the escalation path, the tier-specific SLA, the product defect window live in a database. They live in a PDF or shared doc.
Upload that PDF as a Knowledge File. Context agents extract the rules and make them available downstream. Now the answer is grounded and cites the source.
⨠Let's dig deeper
- Upload once, governed forever:Â Drag and drop your PDF or Markdown files into a Knowledge Folder. They become searchable catalog assets with lineage, metadata, and access control.
- Context agents extract automatically:Â After upload, context agents process knowledge files and synthesize glossary terms, business rules, and skills. Everything traces back to the source document.
- Flows into your Context Repos:Â Extracted knowledge becomes available via Context Engineering Studio. It feeds your Context Repos, conversational search, and any MCP-connected agent downstream.
- You decide what governs agent behavior:Â You choose which document is the definitive version. Nothing governs agents without your sign-off.
đ Give it a shot
If your team has SOPs, policy docs, or compliance guidelines that your AI agents should know about, this is where to start.
Click + New > Knowledge Folder from the top right of Atlan. Create or select a folder, drag and drop your PDF or Markdown files, and upload. Open any file's profile page to preview content, review extracted terms, and trace lineage to downstream skill files and context repos.
Admin access is required to upload; all roles can preview and search
See more at Knowledge Folders | Context Engineering Studio